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Got a great picture of you on a bike you bought from us? Email it to us in the parts department so you can be added to the site. Link to Knoxville Rider Education Program:
www.krep-tn.com 
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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page. | |
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"I love that the owner is hands on. Felt like everyone wanted me to get what I wanted. If Charley was not hands on it would be just ok but because he is it is a great place to do business. I feel the dealer ship is the best place in east Tennessee to purchase any thing from a new Boat to a spark plug. They are the hands down best dealer ship in a 300 mile radius. They have what you need or they will get it. And most dig in to get a deal done.
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By: William Tellico Plains,TN
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"Unlike other dealerships in the area, Alcoa Good Times is truly laid back, no pressure at all. Everyone who helped my wife and me was truly professional and made us feel as if we were the most important customers there. And the fact that the owners work the floor and assist customers shows what down-to-earth people they are. We were torn between several different makes of motorcycles, but the professional, courteous people at Alcoa Good Times clinched it. We ended up purchasing a Kawasaki 900 Custom LT with a bunch of accessories, and couldn't be happier."
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By: Robert Knoxville,TN
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" My dealings with your dealership have been great ! Ican't say enough positive things. The sales people were easy to deal with, the service dept. friendly and very knowledgeable as well as fast, and the parts dept. very helpful. Everyone I meet there was courteous and helpful."
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By: David Knoxville,TN
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"Your shop is the best motocross shop I've been to. You have great products and a great staff. Keep up the good work!
Trevor Maryville, TN"
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By: Trevor Maryville,TN
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"first class people who know what customer service means."
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By: joe ,TN
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"I have had the best experience in you parts dept. your two girls are relly nice and great at their job. thankz so much alcoa good times.
your customer for ever
Russell THorson"
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By: Russell kNOXVILLE,TN
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" Very pleased with the seat that I recently purchased from you. The service was great . Thanks,John Tinch"
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By: john crossville,TN
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"I recently visited Alcoa Good Times this weekend(4-1-06) looking for a High Boost and this place had the best deals out of all the places I went to. I'm still in the process of financing . Even if I don't get the bike I really appreciated the good service and friendliness Me,my wife and friends received while we were there."
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By: Roderick Knoxville,TN
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"I hadnt ridden in years and frankly was'nt sure what I was looking for. I just knew that I wanted a bike. The sales staff (Laci) was very helpful in selecting just the right bike for me. My wife was interested in getting a bike as well, but wanted something small to start with. Laci could of easily talked my wife into buying a brand new bike that was beyond her capability, but she didn't. She was honest about what my wife could expect from the different bikes and directed her towards the used machines. There she found exactly what she was looking for and could not be happier. When a salesperson passes on the sale of a brand new bike for the safety and satisfaction of a customer, that's what I call service above and beyond. Truly honest and helpful salespeople are what you will find at Alcoa Good Times. Let's face it, you can buy a bike anywhere. It's the people you deal with and the relationship that develops that make the difference. Give them a try, you wont be disappointed.
Cliff B.
Knoxville, TN. "
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By: Cliff Knoxville,TN
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"I've tried other places before for parts and service, but never got the satisfaction that I get at Alcoa Good Times.when I want parts or accessories now I go see Zack. No ifs, ands, or butts"
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By: shane knoxville,TN
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"UPDATE - Big Jim is two-wheeling!!! Paul is a miracle worker. His diligence on the phone with banks and the credit bureau has gotten me back on track with my credit. Though the "evil ex" may have almost ruined me, Good Times found a way to make it work. I picked up my new V-Star 1100 Classic Saturday around 2:00. By Sunday evening, I had 250 miles on it. I'm in heaven! It's been a long time since I had my last bike, and I had truly forgotten the freedom it gave me. My old Jeep doesn't even touch what this bike has given me. Paul and the entire staff were beyond 5-Star. What this whole experience has given me cannot be put into a dollar figure. It gave me back my smile, which I had buried with a bitter and unexpected divorce. Thanks to the entire crew for all they have done. And although he wasn't there, thanks to Kevin for his help. (I haven't figured out what he's good for yet, but I'm trying!) I think they keep him around for the giggles. Many thanks AGT, and I'll see you guys soon!"
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By: Big Jim Lenoir City,TN
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"I am in the market for my first bike in over 13 years. I just recently, and happily became a divorced man with custody of my two boys (7 and 3) My "ex" ran up a lot of bills during the divorce proceedings and put me in a bind like I had never seen. After four months of starving to pay bills off, I am ready. Paul in finance is in the process now of trying to secure a loan for me. During the process, he is also calling the credit bureau to have my credit score updated. That's what I call "ABOVE & BEYOND" the call of duty. Whether I can finance my bike now or not, they have a customer for life. Instead of treating me like a broke mule, they rolled out the red carpet for me. Come see them and give them a chance to work for you.
Thanks, Paul and Kevin."
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By: Big Jim Lenoir City,TN
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"I recently traded my Vulcan 750 in for a 2005 Vulcan 1500 classic. Laci Coker was fantastic to work with. Paul Wheeler went above and beyond the call to help me get my new bike. Laci and Paul were the ones that helped me buy my first bike, also. For the first time in my life, I have found a great team of people that treated me like I was someone special and not just a number or cash sign. I still go into Good Times store and people meet me with a smile and a greeting. I recommend all potential motorcycle buyers to make Alcoa Good Times your first stop in the road to purchasing a bike. I promise it will be the last stop. Keep up the great work."
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By: mark rockford,TN
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"I was enroute to Mexico on my KLR and my bike was brought in on a hook on Sat. 4/9/05 with a broken shift lever and a burned up clutch. You did not have the parts in stock so you called around and found the parts at another dealer in Oak Ridge. Someone was sent to get the parts and they arrived about 3pm. The mechanics and service manager stayed until I was on the road at 7pm. (normal closing at 5pm on Sat.) This is service above and beyond. Best service I have ever had ANYWHERE.
Thanks
Chuck Marsh"
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By: Charles Drexel Hill,PA
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"Really good dealer. Highly recommended!"
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By: Zeke Knoxville,TN
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"Can't find a better mc dealership!"
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By: Clarence Knoxville,TN
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